Cookie Policy

Last updated: 1 October 2026

This Cookie Policy explains how Level Trust uses cookies and similar technologies when you visit leveltrust.org.

Level Trust is a registered charity in England and Wales, charity number 1178223.

Our address is:

Level Trust – Uniform Exchange
Unit 2G
Frasers Plus
Luton
LU1 2TW

What are cookies?

Cookies are small text files that are stored on your computer, tablet, mobile phone or other device when you visit a website.

They help websites work correctly, remember your preferences, understand how visitors use a website and, in some cases, provide personalised content or advertising.

Some cookies are necessary for our website to function. Others are optional.

How we use cookies

We may use cookies and similar technologies for the following purposes.

Functional cookies

These cookies are necessary for the operation of the website or to provide functionality that you have requested.

They may be used to:

  • keep the website secure

  • remember your cookie preferences

  • enable forms and other website features to operate

  • maintain website functionality during your visit

Some functional cookies may be used without your consent where permitted by law.

Preference cookies

Preference cookies allow the website to remember choices you have made, such as settings or preferences, so that we can provide an improved experience when you return.

Statistics and analytics cookies

We may use analytics technologies to understand how people use our website.

This can include information such as:

  • pages visited

  • time spent on the website

  • how visitors arrived at our website

  • general device and browser information

  • interactions with website content

This information helps us understand which areas of the website are useful and where improvements may be needed.

Where consent is required, these cookies will only be used after you have given your permission.

Marketing cookies

Marketing cookies may be used by us or third party services to understand the effectiveness of campaigns or to track activity across websites.

We will ask for consent before using marketing cookies where required by law.

Third party services

Some pages on our website may contain content or functionality supplied by third parties.

These may include services such as:

  • Google Maps

  • website analytics services

  • online payment and donation providers

  • embedded videos or other media

  • social media platforms

  • services used to process website forms

When you interact with third party content, the provider may place its own cookies or collect information from your device.

These third parties are responsible for their own cookies and privacy practices.

Donations and payments

Where you make a financial donation through our website, our payment provider may use cookies or similar technologies that are required to securely process your payment, prevent fraud and administer recurring donations.

Payment providers may operate under their own privacy and cookie policies.

Managing your cookie preferences

When you first visit our website, you will be given the opportunity to manage your cookie preferences.

You can choose whether to allow optional categories of cookies.

You can change your choices at any time using the Manage Consent option available on our website.

Withdrawing consent does not affect the lawfulness of any processing that took place before consent was withdrawn.

Browser controls

Most web browsers also allow you to control cookies through their settings.

Depending on your browser, you may be able to:

  • delete existing cookies

  • block particular cookies

  • block third party cookies

  • prevent websites from setting cookies

  • clear cookies when the browser is closed

Blocking certain cookies may affect how parts of our website work.

Changes to this Cookie Policy

We may update this Cookie Policy if our website, the services we use or relevant legislation changes.

The latest version will always be published on this website together with the date it was last updated.

Contact us

If you have any questions about our use of cookies or personal information, please contact Level Trust through our Contact Us page or using the following details:

Level Trust – Uniform Exchange
Unit 2G
Frasers Plus
Luton
LU1 2TW

Telephone: 07480 753905

Registered charity number: 1178223

Jennie White

I feel extremely honoured to be the CEO of Level Trust.

It is a responsibility that I take very seriously. I spent many years as a senior leader in education working in a variety of settings including: custodial and secure units, mainstream primary and secondary schools and alternative provision.

I have been a part of the Level Trust team since 2021 and my favorite part of my job is working with our amazing staff, trustees and volunteers to support children and families across Luton. In my spare time you will find me walking my four dogs, reading or watching Strictly!

Jade Halsey

I support the running of our Uniform Exchange and Learning Locker and also work out in our amazing local community and schools to build relationships and reach those in need more directly. My favourite part about my job is using my own life experience to support families and meeting the wonderful next generation of adults. I love hearing individual thoughts and feelings straight from our community and seeing how we can help. I am so passionate about the importance of Level Trusts and its role in our community and I’m excited to see what the future holds. 

Serena Bower

As a successful HR professional with 20+ years experience at operational and strategic level, my passion is unlocking the barriers to successful growth for SMEs with people at its core. Fuelled by my passion and enthusiasm for understanding the needs of people and ensuring this contributes to the success of business, I firmly believe that people are a business's greatest asset. I am delighted and honoured to be supporting Level Trust in a people and HR capacity – playing a part in the charity’s amazing journey and the incredible impact the team are having on the everyday lives of those most vulnerable in society.

Outside of work, I place family at the heart of everything - nurturing my 14 year old Autistic child to be the best he can be, and raising money and awareness for the charity Erase Meso – a charity raising critical funds for Mesothelioma (Asbestos Cancer Research) following my brothers terminal diagnosis 4 years ago but defying all odds, through clinical immunotherapy trials, now being in remission.

Fowzia Ahmed

Fowzia Ahmed is a teacher passionate about creating inclusive environments where young people feel supported and empowered to thrive. As a former Deputy SENDCo, she has extensive experience in safeguarding and SEND. She currently leads Student Leadership and Girls’ Aspirations, developing opportunities that inspire confidence and personal growth. Fowzia is also the founder of Barakah, a community initiative dedicated to empowering the next generation of female leaders.

Lauren Barford- Dowling

I’m 28 and from Luton. I have 4 children who are 11, 7, 6 and 6 months. I grew up in Marsh Farm and know the struggles of not having the right uniform.

I enjoy visiting new places, crafting something up and spending time with my family.

I became a trustee for Level Trust because I have a strong love for all the work they do supporting families like my own with everyday problems. I’ve been in that situation myself and now I’m looking to advocate and help others benefit from all the opportunities Level Trust has to offer.

Sharon Esnard

A qualified accountant with extensive experience in financial stewardship, Sharon Esnard serves as a trustee of Level Trust, helping to guide the charity’s strategic direction and ensure robust governance. Sharon is committed to creating a fairer start for children in Luton and uses her professional insight to support Level Trust’s mission of removing barriers to education. Her work reflects a strong belief in the power of practical, compassionate support for families.

Catherine Farrell

Catherine Farrell has been involved in fundraising for over 28 years and has been working with Level Trust since March 2022.

An expert in networking, raising money for special projects, running capital appeals and core funding. Catherine has raised millions of pounds for social welfare projects, community and youth projects, homelessness, hospices and disability charities. She is energetic and passionate about her work and understands the motivation for giving. She is a trust and major donor fundraiser and has also obtained significant funding through national lottery sources.

Rachel Warwick

Rachel Warwick is Chair of Trustees at Level Trust. She has experience in fundraising, marketing, and governance in education and the charity sector. Rachel founded the national holiday hunger charity MakeLunch in 2011 and is currently Director of Mobilisation at Scripture Union. She is passionate about tackling poverty and creating opportunities for children to thrive.

Sufian Sadiq

Sufian Sadiq is the Director of Teaching School at Chiltern Learning Trust, with responsibility for overseeing two regional Hub areas in the South East of England. Chiltern Teaching School are one of the largest providers of CPD to the sector nationally.

He is a passionate activist within the educational landscape around race, equity and inclusion. He is a Fellow and Board Member of the Chartered College of Teaching, as well as a Fellow for the Chartered Institute of Educational Assessors.

He plays an active role in numerous charitable organisations as a Trustee and also holds key governance roles within educational organisations.

Mostaque Koyes

Mostaque grew up in the Bury Park area of Luton, close to the Kenilworth Road stadium of his beloved Luton Town Football Club, where he holds the position of Community Ambassador.

He runs a local printing company Bartham Press, founded Community Interest Luton, and leads on its various initiatives which seek to better the lives of people in the region.

Mostaque has worked in business and charity for many years. He knows the local area and the people very well, and brings a wealth of knowledge and experience to his ambassador role.

Chris Curtis

Chris is the Chief Executive of Youthscape, a national youth charity based in Luton. His work has focused on supporting young people’s development in areas like mental and emotional wellbeing.

In his spare time he’s a bit of a Mac nerd and a member of The Magic Circle.

Bina Briggs

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Anisah Akthar

Anisah graduated from UCL with a degree in Education and Philosophy and started her career in the field of admissions.

She is now Head of Student Experience and Corporate Communications for Luton Sixth Form College and is the youngest female, ethnic minority Head of Department in the history of the college.

Anisah is a strong advocate for Luton and showcases the town on a national platform, something which she describes as a privilege.

Wasim Akhtar

Wasim is a passionate solicitor who has grown up in Central Luton. As a Partner at Hannah Solicitors, he has been committed to promoting progression and creating opportunities for the young and upcoming generation.

Whether it’s legal advice, career guidance, or community development, he is always available to make a positive impact.

Wasim has worked with small boutique and large firms bringing together skills from both and is part of a community employment objective to create brighter futures.

Altaf Hussain

Altaf is the Principal and CEO of Luton Sixth Form College, the oldest and one of the largest and best specialist sixth form colleges in the country supporting the dreams of over three thousand highly ambitious young professionals.

Altaf is convinced the future UK Prime Minister will come from Luton Sixth Form College – you read it here first!

Donna Davie

I work for Whittaker Plane and alongside Level Trust. I am passionate about helping people and I enjoy working behind the scenes to make sure businesses run smoothly and efficiently. Originally from Chicago, I have now called Luton home for over 15 years. When not working, I can be found with my two kids or inside the pages of a good book.

Mark Plane​

Mark Plane qualified as a Chartered Accountant with ICAEW in 2011 and founded Whittaker Plane in 2014.

Whittaker Plane Ltd is founded on values of integrity and excellence and supports many businesses and charities to achieve their goals.

Whittaker Plane supports Level Trust with book-keeping, payroll, accounts and advice to the CEO and Trustee board.

As a Luton parent Mark has seen the great work of Level Trust in his children’s schools.

Kim Ansell

I run the Uniform Exchange and Learning Locker. As a mum with three children, I know what it's like trying to get everything the children need for school. You just get what they need and they grow, it breaks or they lose it! It can be really hard to find the money to replace or buy new things when there’s not much left after you’ve paid your bills. I like helping people and I get to know lots of families on my estate. I'm known as the uniform lady (!) and people say hello when I'm out with my family or walking my dog.

Kerri Porthouse

I have spent many years working within the public sector. At 18 years old, I joined the Police Force and spent a number of years policing on the front line. I then moved into education, primarily focussing on safeguarding and supporting children and young people. I have two young children myself, who keep me busy and I love to spend time outdoors exploring with them. You may also find me exercising or with my head in a book.